New Canaan Insurance

Trusted Advice Proven Advocacy

For over three decades, New Canaan Insurance has advised corporations, business owners, and families across the Philippines - helping them navigate risk with confidence, clarity, and trusted support.

35+ Years guidance when it matters most
Independent advice across protection needs
24/7 Help Desk support when timing matters
Client Advocacy standing by clients with care

Our foundation

Built on 35+ Years of Trust

NCIA has grown through relationships, reliability, and hands-on support for clients who need guidance before, during, and after difficult insurance decisions.

Proven Experience

From a two-person operation to one of the Philippines' leading independent insurance intermediaries, NCIA has spent over three decades helping clients navigate risk with confidence.

Trusted Guidance

We work closely with corporations, business owners, executives, and families, providing thoughtful advice and dependable support through every stage of protection.

Advocacy When It Matters

When difficult situations arise, we help clients navigate claims, healthcare decisions, and complex situations with experience and care.

Solutions

Solutions Built Around Real-World Needs

Protection should feel practical, understandable, and aligned with the people and operations it is meant to support.

Protecting Businesses and Operations

Property, casualty, liability, and operational protection structured around how your business actually works.

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Smarter Employee Healthcare and Benefits

Support for employers and teams through healthcare guidance, benefits planning, and physician-led navigation.

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Advanced Medical Protection and Guidance

Medical protection for executives, families, and high-value clients who need access, coordination, and clarity.

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Travel and Personal Protection

Practical travel and personal protection with human support when unfamiliar situations arise.

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Insurance reality

Why Many Insurance Programs Fall Short

Insurance is more than just coverage. True protection depends on how risks are understood, structured, and managed over time.

Many businesses still face challenges such as:

01 Risks that are not fully identified
02 Rising healthcare costs
03 Complex claims situations

How NCIA helps

How We Help Clients Navigate Risk with Confidence

Our role is to help clients understand their options, make thoughtful decisions, and receive dependable support when protection needs to work.

01

Risk Management

We help clients understand and reduce risk before losses occur.

02

Healthcare Navigation

We guide employees and families through healthcare decisions with physician-led support and structured care pathways.

03

Claims Support and Guidance

When claims arise, we work closely with clients and insurers to help ensure fair and timely outcomes.

Claims support

Standing By Clients When It Matters Most

Experience matters most during difficult situations. When claims arise, NCIA works closely with clients and insurers to help move matters toward fair and timely outcomes.

View Claims Support
Major corporate loss ₱332M

Helped secure a claim settlement within one month following a major corporate loss.

Complex claims Guided

Assisted clients in resolving complex and disputed claims situations with practical support.

Insights

Guidance for Common Insurance Decisions

Accessible guidance for business owners, HR teams, executives, and families navigating protection, claims, and healthcare decisions.

FAQ

Common decision-maker questions.

Answers to common questions about NCIA guidance, claims support, healthcare navigation, and who we serve.

Question 1

What makes NCIA different from a typical broker?

NCIA advisor

We work as an independent advisor focused on thoughtful guidance, practical protection, and dependable support after the policy is issued.

Question 2

Can you help reduce healthcare costs without reducing benefits?

NCIA advisor

Yes. Our employee benefits work focuses on utilization control through medical navigation, provider guidance, clinic-level resolution, and structured support so care is used properly.

Question 3

Do you support claims after a loss occurs?

NCIA advisor

Yes. We help coordinate documentation, insurer communication, escalation, and practical next steps in both straightforward and complex claims.

Question 4

Who is the best fit for NCIA?

NCIA advisor

We are best suited for corporations, business owners, HR leaders, CFOs, executives, and families who value guidance and long-term support more than a purely price-driven transaction.

Speak to our team

Start with a conversation.

Tell us what you are protecting - a business, employees, family, travel plans, or a claim that needs guidance.

Office
2F & 4F Optima Building, 221 Salcedo St. Legazpi Village, 1229 Makati City, Philippines

Phone
+63 917 700 5503 (8am-5pm M-F)

Email
customerservice@newcanaaninsurance.com

We respond within 24 hours. Your information is confidential.

Let's Build a More Confident Protection Strategy

Whether you are protecting a business, employees, or family, our team is here to help guide you through every stage of risk and protection.

Speak to Our Team