Frequently Asked Questions (FAQs)
Question and Answers
- Procedure or illness not covered by the member’s plan
- Incomplete or incorrect information provided
- Expired membership or inactive coverage
- Provider not accredited by the HMO
- No supporting documents (e.g., doctor’s request)
You will have to shoulder the PhilHealth cost equivalent upon discharge.
It is possible and we are not refraining you to upgrade your Room and Board Accommodation as you wish, provided that you will have to shoulder the corresponding Room and Board excess fees, incremental costs of laboratory and procedures done, and the excess Professional Fees.
Reimbursement/s released via check will be available within 30 working days upon the receipt of complete and valid requirements.